Common questions

We understand that you may have some questions as you start using our software. Here are some of the most common questions we receive, along with their answers.

How do I create an account?

To create an account, simply click on the 'Sign Up' button on our homepage and fill in the required information. Once you've submitted the form, you'll receive a confirmation email. Click the link in this email to verify your account, and you'll be all set!

Where is my login code?

PDF2Anki uses a passwordless login system where we send a verification code to your email to login. Please check your spam box if the login code does not appear. If it does not appear within 5 minutes, it might have been bounced from your email security. You may try a different email address or login via the Google method.

How can I contact customer support?

If you need help at any point, our customer support team is here to assist you. You can reach us via email at support@pdf2-anki.com, or the chat widget. Visit our 'Contact Us' page for more information.